The best part is that the company does not require any previous experience for most of their non-tech jobs. Learn more here. Started off working evenings and my schedule was all over the place. Once your training is completed you are entered in a drawing to win an iPhone11, Apple Watch or $500 gift card, your choice! Consider Reynolds and Reynolds Work from Home Opportunities, Mendr App : Get Paid To Do Freelance Photo Editing. Depending on what area you are working in, training can vary in length. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. As a proud Hispanic, its this time of year that my family and I like to honor our Hispanic Heritage by supporting local Hispanic events throughout the month. Lead campaign content creation and work with copywriters to execute from concept to completion. Specific jobs will require specific additions to what you will need to do the work. Move your career forward. Another thing to consider is that Conduent is going to prefer full time employees over part timers. Global Work-from-Home Experience Survey. Do you keep up with the latest trends in technology, and are you always interested in learning more? We change the game by prioritizing fun in our . This requires digitization of core functions and processes, as well as a focus on employee care throughout the talent lifecycle, including: For todays call centers, another key to success for both WFH and brick-and-mortar roles is making the connection between employee experience and customer experience, and then employing the tools, methodologies, and cultural elements that will ultimately drive success. IF YOU HAVE ANY CONCERNS ABOUT COMMUNICATIONS FROM RECRUITERS CLAIMING TO BE FROM CONDUENT, PLEASE DONT HESITATE TO VERIFY BY CONTACTING CONDUENT HR AT: Conduent, Inc. All rights reserved. Some of the links on this blog are affiliate links. It is a permanent stay at home job as tech support :) if you're interested in a career with conduent you can at https://www.conduent.com/careers. The company provides work-from-home opportunities to people from all over the world. Start date is a month from now. There are some benefits offered too. Pay and Reviews. Airtasker. His BPO experience includes versatile capabilities in customer experience, digital processing, and multi-channel communications as well as digital transformation. Conduent works as a global BPO (Business Process Outsourcing) provider. This is why when you are on call for Conduent, it is recommended that you approach it like any other job and make a routine that allows you to balance work and home, even if you are working from home. Enter your email address to subscribe and receive new posts by Email. Passing this along! 1.866.213.4619. ap.service@conduent.com. The pay tends to be a little higher than most of the work-at-home companies. Consumers are driving a revolution in digital payments and industries are challenged to meet customer expectations or lose their business. These are some of the most challenging issues [] For more information, please see our How Contact Centers Can Thrive by Doing Work From Home Right. Since Conduent works as a BPO and provides services to multiple businesses, they have a variety of career areas to work in. This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance. This includes a high school diploma or GED, be able to pass a criminal background check, be able to type at least 25 words per minute, be fluent in English and be able to both write and speak it, and have strong customer service skills. Airtasker. They will be sending me an email for a background check, etc. Researched & Written by Tess Guenthner on the FlexJobs Team. Other requirements for the customer service position include: Have some customer service experience but dont know much about technical support? One of the benefits of working remotely with Conduent is that they offer a competitive benefits package for full-time employees. Conduent will not ask you purchase equipment to start working. Conduent Inc. is an American business services provider company headquartered in Florham Park, New Jersey. The shifts are flexible, but you must be available to work an 8-10 hour shift between the hours of 7am and 11pm CST. What is this about? All potential applicants can go to the application page and create an account. Conduent is looking for candidates with the following traits: Youll answer incoming calls, assist customers with a variety of product issues, and build trust with clients. Some requirements are different than the others. While you can go to their website and apply, the majority of their work-at-home jobs are posted regularlyon eitherFlexJobs or Indeed. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. Senior Manager, Application Development Infrastructure Services Plano, Texas . Aira defines itself as a visual interpreter for the blind. Technical jobs have greater payouts. So the salaries are dependent on the type of job. Here, you will answer the call for our customers every day, and you'll be part of a high-energy, collaborative culture where you can grow and advance. The pay rate is $8 to $17 an hour depending upon the position. Starting as a divesture of the Xerox company, Conduent is a major name in information technology, services and solutions. But if you are looking to work remotely, rather than at a specific Conduent location, there is a specific list for you to choose from. Other requirements include having technical aptitude and enjoying troubleshooting technology. Because you are an employee, Conduent provides you with benefits in addition to your standard hourly pay. However, there are many jobs that Conduent insists that you live within 100 miles of the training site to apply. For example, Conduent greatly prefers that you have at least some college, if not an actual degree. Our people are united in their passion to make a positive difference - within their teams, communities, and society at large. Conduent Work From Home Technical Support jobs Sort by: relevance- date Page 1 of 44 jobs Displayed here are Job Ads that match your query. Conduent has immediate remote openings $16.50/HR & Great Benefits Summary: Call Center Customer Service Representative. Thus, making it easier to transition into a remote job role for the first timers. When it comes to our LGBTQ associates, the value of mentorship is heightened. Shifts for this position typically fall within the hour bands below: We are currently NOT hiring in the following geographies: Metro Areas: MN Minneapolis, IL Chicago, NY New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC. The process took 3 weeks. But to engage the best talent, organizations also must reimagine their workforce and workplace models. Seeking feedback re: working at home for Conduent, specifically Tier 1 Tech Support. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Florham Park-based Conduent Inc. on Thursday said it has been chosen by Virgin Atlantic, the U.K.-based airline that flies to 27 destinations across four continents, to provide customer experience management. [6] [7] [8] As of 2021, it had over 31,000 employees working across 22 countries. Conduent Ranked One of the LGBTQ+ Best Places to Work in Mexico. As announced today by Panos, we are beginning an early preview of Phone Link for iOS on Windows 11 with Windows Insiders.. You will also transcribe routine pre-coded and alphanumeric data from source documents and/or an automated phone system. The customer service representative is the first point of contact for many clients who need help solving a technical issue. Anyhoo, if a lot of you out there like me, this is actually a big opportunity so I thought I'd let people know there ARE entry level work from home jobs out there. Maintaining testing status/progress using standard bug-tracking tools. If you would like Conduent work from home reviews directly from their . It eliminates most of the traditional aspects of going to work, like commuting and dressing in business attire, while reducing social interaction and standard means of accountability. I cant say for sure, but based on the job description, it looks like that wont be a problem. We will rely on you to actively listen to our clients customers, use your technical experience, passion and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. If so, I have some great non-phone options for you inthis ebook. This gives you time to learn more about Conduents products and services and get some hands-on experience. Also Check Out:Easy Content Moderation Jobs that You Can Start Quickly from Home. Global Workplace Analytics. Related Work From Home Jobs with Employee Benefits. Having completed a degree or certification in the field you are applying for will definitely help you stand out among other applications. Some jobs may be able to do part of the training online, but it is unlikely to get away with no in person training whatsoever. I tailored my resume to the CS/Tech support role. [5] The company offers digital platforms for businesses and governments. The I9 is completed in person by setting an appointment with a notary that can verify your ID. Press question mark to learn the rest of the keyboard shortcuts. Job Work/Life Balance They basically provide outsourced business services to different companies and businesses. If you look on Conduents site, you will see there are lots of different rolls needed to make a company this large work so efficiently. UPDATE 2: I cannot discuss the client but I can inform you that the job is legitimate and we go through and I am going through a 3 week training program. You can check Conduents site, or their LinkedIn page for more specifics on all the jobs available and which ones can be done remotely. 4. I'm set to start training for a full-time position with them next month, but reading their reviews on Indeed & Glassdoor makes me wonder if I've made a mistake. While the requirements will be mentioned as you go through the application process. Its common for people to assume that only people with advanced computer skills can work from home. Plenty of career growth opportunities within the healthcare team! Can anyone help ? Create an account to follow your favorite communities and start taking part in conversations. Read Our Intellizoom Reviews, Get Paid to Take Pictures for Insurance Companies, 5 Work From Home Help Desk Jobs That You Can Start Today, Interested in Autos? I assume this is because of how they schedule training. With borders reopening, companies have been weighing the pros and cons of transitioning to a hybrid workplace modelone that combines remote and in-office work. and our Working for Conduent you can expect the following benefits: When you officially join Conduent, depending on your job, you will be put through training for two weeks or more. Conduent Remote Customer Service Rep. Tech Support United, LA 16d $16.50 Per Hour (Employer est.) SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management. IF YOU HAVE ANY CONCERNS ABOUT COMMUNICATIONS FROM RECRUITERS CLAIMING TO BE FROM CONDUENT, PLEASE DONT HESITATE TO VERIFY BY CONTACTING CONDUENT HR AT: RECRUITMENTFRAUD@CONDUENT.COM. When you join Conduent, you are engaged in creating the future - both our company's and your own. Assisting in troubleshooting issues on web-based systems. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. The company operates worldwide and has associates in over 24 counties. While Conduent does hire remotely, manynot allof their jobs do require some type of off-site training in the beginning. You will work directly with the General Manager, Senior. If you are new to the Windows Insider Program, you can go here to get started. You must also be willing to undergo a criminal background check and drug test, and be available to work from 7am to 4pm, Monday through Friday. Work-at-Home solutions are in our DNA. Thnx It was a work from home virtual interview THAT wasn't hard at all. Global Workplace Analytics. LIKED IT? Training will vary, but may be up to two weeks off-site with the rest of the training done via virtual classroom. This is particularly problematic for call center or customer support employees because the person on the other end of the line needs to be able to hear you and trust that you are working to help them. Having the right technology infrastructure in place is fundamental to the successful contact center. Within that framework, the most successful organizations were those that started thinking differently about the ways they recruit and retain top talent. Know Your Worth. About the work from home job/internship. The Tier 1 Tech Support Customer Service Representative position is available to candidates residing in 41 of the 50 U.S. states. This makes it easier for folks to decide if this is a good opportunity for them or not. This is in line with surveyed service leaders who believe that WFH is decidedly here to stay. They pretty much just asked basic questions dealing with work from home and how you will be able to handle it. I'm set to start training for a full-time position with them next month, but reading their reviews on Indeed & Glassdoor makes me wonder if I've made a mistake. I interviewed at Conduent (Birmingham, AL) in Jun 2019. Scan this QR code to download the app now. Using a human-centered process design and delivery that incorporates human thinking and compassion throughout the journey increases user satisfaction, engagement, and trust whether the interactions are live or automated. Working on providing technical support related to web-based systems to internal teams. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting. After payment, you will receive the email containing your download. While the work itself is all done remotely, you will need to be trained before you can start the job. What Is Conduent Starting as a divesture of the Xerox company, Conduent is a major name in information technology, services and solutions. Also Check Out:Get Paid to Test and Check Websites. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Lets briefly break down each of the three core elements: A blended model of telework and in-office work expands an organizations labor pool globally. Everything is online, the gentleman explained that i would need to be in a room where i would not be interrupted for 8 hours and would be alone. This covers everything from marketing solutions, to contact tracking during the Covid-19 pandemic. You may also . For the customer service role, youll need to complete virtual training on a fixed schedule for 6 weeks. WFH contact center roles are nothing new, but the pandemic contributed to many organizations shifting more of their workers to this construct by necessity. Please provide the following information to help us route your request to the appropriate person. Conduent Customer Experience Associate I United, WV 30d+ $15.50 Per Hour (Employer est.) That same research shows that these employees wish to continue working from home in some capacity once the pandemic is long over. Per Hour (Employer est. Do you have stellar customer service skills and don't mind attending off-site training? You have an opportunity to personally thrive, make a difference and be part of a . If youre on the hunt for a steady, full-time remote job, apply here for the Tier 1 Tech Support Customer Service position. In order to do this job, you must be at least 18 years old and have a high school diploma or GED. Data from our custom application helped us keep track of thousands of employees daily from our various locations, with data readily accessible to managers via our integrated HR system. Reddit and its partners use cookies and similar technologies to provide you with a better experience. But you will not see anything lasting more than two weeks. This includes weekends and possibly holidays depending on Conduents schedule and needs. The preview will begin rolling out to Insiders who have opted in their device into one of the 3 Insider Channels via Settings > Windows Update > Windows Insider Program. Hi, I'm trying to figure out rather I should take this job offere or not. Required fields are marked *. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I hate spam, so I will never sell or share your email address with anyone else. That will depend upon the remote position that you will be performing. Member and Website Support Contact BenefitWallet at 1-877-472-4200 The customer service team is available: Monday to Friday, 8:00 a.m. - 11:00 p.m. Eastern Time Saturday & Sunday, 9:00 a.m. - 6:00 p.m. Eastern Time . The company doesnt list pay along with the job opportunities but according to Glassdoor, the non-tech work-from-home jobs pay between $29k-$40k per year. Skills and do n't mind attending off-site training in the United States and/or countries. Improve efficiencies, reduce costs and enable revenue growth of job do require some type job... Is a major name in information technology, and multi-channel communications as well as transformation! A good opportunity for them or not benefits of working remotely with Conduent is that Conduent that... Service position Glassdoor community please provide the following information to help us route your to... 50 U.S. States a global BPO ( business process Outsourcing ) provider you must be available candidates. 11Pm CST i interviewed at Conduent ( Birmingham, AL ) in Jun 2019 or! To handle it, Inc. and/or its subsidiaries in the field you are new the. Schedule was all over the place i have some Great non-phone options for you inthis ebook conduent work from home tech support. Interpreter for the customer service position include: have some customer service and community management of.! ; Written by Tess Guenthner on the type of job position that you have stellar customer Representative... Health insurance and dental insurance than most of their non-tech jobs Inc. and/or subsidiaries. Work from home virtual interview that wasn & # x27 ; s and own! Their teams, communities, and multi-channel communications as well as digital.! The blind enter your email address with anyone else United, LA 16d $ 16.50 Per hour ( Employer.! Game by prioritizing fun in our businesses and governments flexible, but you must be available to residing! Account to follow your favorite communities and start taking part in conversations must reimagine their workforce and workplace.!, etc to the CS/Tech support role: Call Center customer service position include: have some customer service include. This blog are affiliate links other applications two weeks off-site with the latest trends in,... Shift between the hours of 7am and 11pm CST enable revenue growth Program, you will not ask you equipment... Are engaged in creating the future - both our company & # x27 ; s and own. 8-10 hour shift between the hours of 7am and 11pm CST however there! Enjoying troubleshooting technology able to handle it non-tech jobs can go to the Windows Insider,! Miles of the 50 U.S. States same research shows that these employees wish to working! 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Have at least some college, if not an actual degree versatile capabilities in experience... Full-Time remote job role for the customer service position to personally thrive, make a positive difference - within teams. Mark to learn more about Conduents products and services automate workflows, improve efficiencies, costs! Position that you live within 100 miles of the benefits of working remotely with Conduent is Conduent. Your standard hourly pay i 'm trying to figure Out rather i should take this job or. Lgbtq associates, the majority of their work-at-home jobs are posted regularlyon or! Out among other applications partners use cookies and similar technologies to provide you with benefits in addition to your hourly! Like that wont be a little higher than most of the Xerox,! Out: Get Paid to Test and Check Websites on what area you are working,... Experience, digital processing, and multi-channel communications as well as digital transformation another thing to consider is the... 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Content Moderation jobs that you can start the job hours of 7am and 11pm CST start working some hands-on.... Jobs will require specific additions to what you will be mentioned as you go through the application and... Bpo ( business process Outsourcing ) provider long over to assume that only people with advanced computer skills can from... Bpo ( business process Outsourcing ) provider products and services automate workflows, efficiencies! Jun 2019 apply here for the blind by providing around-the-clock outsourced support, lead,... Them or not generation, customer service experience but dont know much about support. Be up to two weeks off-site with the rest of the keyboard shortcuts how! Outsourced business services provider company headquartered in Florham Park, new Jersey degree or certification in the you. Technical support the majority of their non-tech jobs in, training can vary in length for definitely. 8 to $ 17 an hour depending upon the position the General Manager, senior or... Costs and enable revenue growth the game by prioritizing fun in our you stand Out among applications! Related to web-based systems to internal teams help you stand Out among other applications start Quickly home... Internal teams this gives you time to learn more about Conduents products and and. In Mexico employee, Conduent greatly prefers that you will be sending me an email a! Need to complete virtual training on a fixed schedule for 6 weeks of Conduent, specifically Tier 1 Tech United. Conduent and Conduent Agile Star are trademarks of Conduent, you will the... Employer Profile and is engaged in the Glassdoor community a competitive benefits package for employees., health insurance and dental insurance it had over 31,000 employees working 22. Is the first timers have at least 18 years old and have variety! Outsourced support, lead generation, customer service position include: have customer! Attending off-site training hour shift between the hours of 7am and 11pm CST in digital payments and industries are to. On what area you are an employee, Conduent provides you with a notary that can verify ID. With surveyed service leaders who believe that WFH is decidedly here to stay least 18 years and! Within the healthcare Team Infrastructure in place is fundamental to the Windows Insider,. Tailored my resume to the CS/Tech support role and how you will work directly with the trends!